Our impact Your stories The volunteers doing great things for years VOLUNTEERS WEEK 2026 This week is Volunteers Week (Monday 1st to Sunday 7th June 2026) and we want to shine a light on some of the incredible long-service volunteers who have generously dedicated their time and energy to supporting their hospitals over the years. This week, we'll be holding an event to present long-service badges to say thank you to those who have been volunteering for our charity for 3, 5, 10 and 20 years. We are grateful for every one of our volunteers who are helping to spread kindness and make a difference in our community. A full-hearted thank you to all of you. Some of our volunteers have shared why they volunteer for BWHC and what they love about it... charity shop volunteers It’s much more than just helping in a shop. You’re supporting the hospitals, you’re helping people, and sometimes you’re just offering a friendly face to someone who really needs it. DINA 20 YEARS VOLUNTEERING Charity shop volunteer Why did you decide to volunteer? I joined because I had decided that I would like to do something new and that I had the time to offer to volunteer. I liked the idea of helping to fund aspects of the NHS that normal budgets found it hard to cover but improved patient, visitor and staff experiences, such as nicer waiting areas and pleasanter entrances/exits to hospitals. What do you enjoy most about volunteering? About twenty years ago I was teamed up with another volunteer called Hilary, who has since become a good friend and we usually volunteer together. We both enjoy chatting to people (patients, visitors and staff) but are never too pushy about the charity. People like to see a cheerful face as they often have a lot on their minds, particularly patient patients going for appointments etc. It is satisfying that we manage to highlight the work of the charity, sell crafts etc and draw attention to the charity shop which many people walk straight past. Would you recommend becoming a BWHC volunteer? I would recommend becoming a volunteer. I think for it to work out in the long term it is best to agree in the beginning what sort of things suit you and how much time you can realistically give on a regular basis. I think the latter is how I have managed to keep volunteering for so long! HILARY 20 YEARS VOLUNTEERING OFFICE, COMMUNITY ENGAGEMENT & Charity shop volunteer Why did you decide to volunteer? I had just finished my radiotherapy treatment when I received a letter from the hospital asking if I’d be interested in volunteering. After thinking it over, I decided to give it a try. I ended up at the charity office and everyone was so lovely. They offered me a cup of tea and asked if I could use a computer. I said 'yes' and got stuck into some office tasks right away. From the very first day, I loved the people and found myself looking forward to going back. What does a typical day of volunteering look like for you? What kind of things do you do? Over the years, I’ve done a bit of everything. I’ve carried collection buckets at events, sold items at the charity shop, and supported the office with all sorts of admin tasks. Whatever I was doing, I always knew we were raising money that directly helps the patients and I was doing my bit. While I might not be as active as I once was, I still volunteer every month at pop-up stalls across the hospitals to hand out flyers. This is incredibly important because people pick up those leaflets on their way to an appointment or while visiting a loved one; it lets them see what the charity is doing for our hospitals and how they can get involved. What do you enjoy most about volunteering? The people. I get to meet such wonderful people, and I actually met one of my best friends, Dina, through volunteering. We’ve had so much fun taking on various roles together over the years, and it feels great knowing we are 'doing our bit' to help our local hospitals. Would you recommend becoming a BWHC volunteer? I wouldn’t hesitate! I’m always encouraging my friends and family to get involved—my grandson ran for the charity. I get my neighbours involved—I collect their knitted items to sell in the charity shop. I always try to make sure our community spaces are stocked with charity flyers. It’s a lovely community to be part of. mick 7 YEARS VOLUNTEERING Charity shop volunteer Why did you decide to volunteer? I became a volunteer after I spent some 3 weeks in the Bristol Royal Infirmary and Bristol Heart Institute following a skiing accident in March 2018 when I punctured my lung which led to pneumonia and consequent heart problems. What do you enjoy most about volunteering? My experience as a volunteer has been inspirational to me, every day in the charity shop I see kindness, compassion, strength and resourcefulness from both staff and patients. It is easy to take for granted the very things that most deserve our gratitude. Do you have any stories during your time volunteering? There was once a man named Barry leaning on the book stand outside the shop. I am first aid trained and I noticed he was hypoxic so I made him comfortable and sent a colleague to reception to call the medical team whilst I reassured him help was at hand, they duly arrived and confirmed he was indeed having a heart attack, they looked after him and he survived, he still calls in to see me when visiting the Bristol Royal Infirmary, I'm glad to say he doesn't make such a dramatic entrance nowadays. Would you recommend becoming a BWHC volunteer? Yes I would absolutely recommend anyone to become a BWHC volunteer. CAROL 5 YEARS VOLUNTEERING Charity shop volunteer Why did you decide to volunteer? I remember sitting at the charity’s summer party listening to one of the volunteers story about how they were giving back to the hospitals that cared for their loved ones. That speech inspired me. I thought, I’ve got time on my hands, why not do something like that too, and I became a volunteer. The care my husband Ron received at the hospital was incredible. I’ll always remember the doctor there, she was amazing. It’s such a tough job they’ve got, but they’re doing their best, and they were brilliant with him. What do you enjoy most about volunteering? You’ll have someone who wants to stop and have a chat with you, either a patient, a staff member, or someone visiting a loved one in the hospital. There was one woman I had a long chat with. She works at the hospital, she’s done fundraising, running, cycling—all on top of working these long shifts at the hospital. And she still finds time to support the hospitals in other ways. It’s inspiring. Would you recommend becoming a bwhc volunteer? Absolutely, yes. I remember chatting to my daughter after a quiet day at the hub. I said, not many people came in today. And she said, but mum, if you hadn’t been there, even the bit of money that was made wouldn’t have been raised. That is true, every little bit helps, and just being there does make a difference. It’s much more than just helping in a shop - You’re supporting the hospitals, you’re helping people, and sometimes you’re just offering a friendly face to someone who really needs it. event volunteers I truly enjoy being a volunteer and meeting wonderful people. PAT CROSS 11 YEARS VOLUNTEERING EVENT & CHARITY SHOP VOLUNTEER Why did you decide to volunteer? I began volunteering after retiring from my job at Bristol University as I’ve had two major illnesses and the hospital saved my life twice. What do you enjoy most about volunteering? I have enjoyed meeting other volunteers as well as some people I’ve liaised with during my sessions in the shop and raising money for the charity. Do you have any stories during your time volunteering? One time, while covering at the charity shop, a lady came in with big bags of coins her elderly mom had saved for years, saying, 'Mum wants me to give you all this.' It was such a lovely moment. I must admit, I truly enjoy being a volunteer and meeting wonderful people. Would you recommend becoming a BWHC volunteer? Yes I would recommend volunteering for BWHC. I cannot commit to working in the shop on a regular basis due to other commitments, but over the years I have filled in when people are sick or on holiday or for a charity event. bradley greening 5 YEARS VOLUNTEERING event & Charity shop volunteer Why did you decide to volunteer? My aunt was the reason I got involved initially as she has been a major advocate for the charity, having worked at the Haematology and Oncology Centre for many years now. I helped my aunt with her bake sales for at least eight years. As to why I'm still volunteering now, it's because of the people that work tirelessly at BWHC to raise funds for our hospitals, I really respect and appreciate what they do. What do you enjoy most about volunteering? Witnessing the amazing feats that people have achieved to raise money. Multi-day bike rides, abseiling down the Avon Gorge, running in marathons! I could not do it and I'm in awe of the many who have. Do you have any stories during your time volunteering? I can't think of a particular story but I like it when people come into the hub and fawn over all the knitwear, especially when they're buying for a newborn baby! When you're in a hospital, where sometimes it may feel quite bleak, it is so nice to have those spaces, or even just moments, that bring people joy :) Would you recommend becoming a BWHC volunteer? One word. Absolutely! Commit as much or as little time as you want. Any contribution is wonderful and the team value all their volunteers highly. Feeling inspired? MAYBE IT'S TIME TO JOIN THEM. Find out more about how you too can make a difference through volunteering with Bristol & Weston Hospitals Charity and be part of something special. Manage Cookie Preferences