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  • Charity Shop Volunteer
  1. Get involved
  2. Volunteering

Charity Shop Volunteer

Days: Weekdays  
Hours: Flexible hours to cover AM or PM shifts in the hub during opening hours 10am-5pm, with shifts of 10am - 1:30pm and 1:30pm – 5pm
Commitment: The role requires a minimum commitment of six months
Reports to: Volunteer Coordinator 
Location: Our fundraising shop in the Bristol Royal Infirmary  

You’ll need to be 18 or over to volunteer for this role.
Read volunteering FAQs

APPLY NOW

  

Role summary

Do you enjoy chatting to people and could spare some time to cover shifts in our  charity shop? This could be the volunteering role for you.  

Our Charity Shop Volunteers play a vital role in helping us to raise vital funds for your hospitals, as well as increasing our reach by talking to the community about the fantastic work that takes place in your hospitals.  

This will be a flexible role to cover shifts in our shop within the welcome centre of the Bristol Royal Infirmary. 

You can help build a welcoming atmosphere by chatting to staff, patients, families and members of the public about the fantastic work that takes place in your hospitals.

Tasks will include:  

BWHC Logo sunburst icon Helping customers 
BWHC Logo sunburst icon Rotating, displaying and sorting and tagging stock which include handmade knits, second hand books, card, gifts and more
BWHC Logo sunburst icon
Helping to keep our small shop tidy
BWHC Logo sunburst icon
Serving at the till
BWHC Logo sunburst icon
Accepting fundraising donations 

You’ll connect with the community, meet new people, build confidence and develop interpersonal skills in a supportive environment. You’ll also gain valuable experience in retail, while supporting a great cause. 

With your support, we can bring even more moments of joy, comfort and hope to those who need it most in your ten hospitals across Bristol and Weston. 

  

Skills and experience

Our charity shop plays an important role in our face-to-face contact with patients and visitors to the hospitals, so a friendly and approachable personality and an enjoyment of meeting people is key.  

We’re looking for people who are:   

BWHC Logo sunburst icon Reliable and able to commit at least 6 months 

BWHC Logo sunburst icon Warm, friendly and approachable

BWHC Logo sunburst icon Willing to get stuck in

BWHC Logo sunburst icon Good communicators and team players 

BWHC Logo sunburst icon Experience of retail would be an advantage, but not essential

  

What we can offer

    BWHC Logo sunburst icon Full training and ongoing support for the role 

    BWHC Logo sunburst icon Monthly newsletters keeping you up to date on what is happening at Bristol & Weston Hospitals Charity and how you have made a difference 

    BWHC Logo sunburst icon Invitations to share your ideas and our plans 

    BWHC Logo sunburst icon An invitation to our annual celebration event to say thank you

    BWHC Logo sunburst icon Disability confident and mindful employer

    Bristol & Weston Hospitals Charity is committed to ensuring everyone is treated fairly regardless of race, gender, marital status, disability, age, sexual orientation, religion or belief. We expect everyone volunteering on our behalf to share this commitment. 

    APPLY TO VOLUNTEER WITH US

     

    HAVE A QUESTION? WE'RE HERE TO HELP 😊

    If you'd like to find out more about volunteering please contact our Volunteer Coordinator, Irmak, who will be able to help you with any questions you may have.

    > Contact us by email at [email protected]

    > Contact us over the phone at 0117 927 7120

       

    BRADLEY

    "I absolutely recommend volunteering! Commit as much or as little time as you want. Any contribution is wonderful and the team value all their volunteers highly."

    Carol and Tong, BWHC volunteers

    CAROL

    “You hear about volunteering but you don’t always know what it actually means. But once you get involved, you realise it’s about much more than just helping in a shop. You’re supporting the hospitals, you’re helping people, and sometimes you’re just offering a friendly face to someone who really needs it."

    Published: 20th January, 2026

    Updated: 14th May, 2026

    Author: Anonymised User

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    Your donation will make a big difference to UHBW and your ten hospitals in Bristol city centre, South Bristol and Weston-super-Mare. Looking for Southmead Hospital? Don’t worry, they have their own charity for North Bristol Trust. Check them out here.
     

    Bristol & Weston Hospitals Charity is the working name for University Hospitals Bristol & Weston Charity.
    Registered charity No. 1170973  |  Company No: 10394287
     
    Whitefriars, Lewins Mead, Bristol, BS1 2NT  |  Tel: 0117 927 7120  |  Email: [email protected]

    Registered With Fundraising Regulator  University Hospitals Bristol and Weston NHS Foundation Trust
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