Lottery FAQs

We are a lottery that is offering you a great way to support Bristol & Weston Hospitals Charity and your local NHS Trust while having the chance to win one a guaranteed jackpot prize of £1,000 every week, and £5,000 in our superdraws.
 

WHO CAN PLAY THE WEEKLY LOTTERY?

The minimum age requirement to play our lottery is 18 and you must live in Great Britain.

Unfortunately, we are not licensed to accept entries from Northern Ireland, The Channel Islands or the Isle of Man.

Read the full terms and conditions.
 

HOW DOES THE LOTTERY WORK?

Simply enter by completing our sign up form. Each entry into the lottery costs £1 per ticket (£5 a month for five draws) and you can play up to two entries per week for the chance to win one of our fantastic cash prizes. 

Winners are selected by random number generator draw software every Saturday evening.


The guaranteed weekly prizes are:

  • One top prize of £1,000
  • Two prizes of £50
  • Five prizes of £10

Plus:

  • There will be additional weekly draws in months with only four Fridays (eight a year).
  • You'll also automatically be entered one entry into our £5,000 quarterly superdraws.

Winners are notified by email or post and lottery results are published here.

Read the full lottery rules here.
  

HOW MUCH OF MY LOTTERY TICKET GOES TO CHARITY?

All the money generated from the lottery goes to Bristol & Weston Hospitals Charity and supporting your ten hospitals. A proportion goes towards covering our operational and fundraising costs, including prizes. 
  

CAN I GIFT AID MY LOTTERY DONATION?

Unfortunately we can’t Gift Aid lottery payments as by law your entry fee into a lottery draw is classed as a purchase rather than a charitable gift. As there will hopefully be something you receive in return i.e. a lottery win, it is not considered eligible for Gift Aid. However rest assured that your lottery entry will still go towards supporting your hospital charity.
  
HOW ARE PRIZES SELECTED?

The weekly draw takes place every Saturday and results are published every Saturday at 17:45 GMT on our website here. 
 
For the additional weekly draws (in months with only four Fridays), tickets are issued on the following Tuesday, and the draw is held on Wednesday and will be published at 17:45 GMT on the website.
 
The Winning Number for each weekly draw shall be the first six digits (in the same order) drawn using a Random Number Generator (RNG) to determine the winner(s). The RNG has been tested and approved by an independent, Gambling Commission-approved, third party test house.
   

HOW WILL I KNOW IF I'VE WON?

We will notify you by phone or email within 14 days of the draw date. A list of winners will be published every Saturday at 17:45 GMT on our website. The additional weekly draws (in months with only four Fridays) will be published on Wednesdays at 17:45 GMT on the website. Check weekly lottery results and winners here.
 
If you have won, your prize will be issued by cheque or BACS so there is no need to do a thing. Please remember to notify us of any address changes so you receive your prize without any delays. You can notify us of any changes by contacting us at [email protected] or call us on 0117 927 7120.
 
 

HOW MANY LOTTERY ENTRIES CAN I BUY?

As part of our commitment to responsible gambling, we only allow any one person to purchase a maximum of two tickets per week. Read more in our social responsibility guidelines.
  

WHAT SHOULD I DO IF I WANT TO MAKE A COMPLAINT?

We realise that sometimes we might get it wrong and we truly value all feedback about our work. We believe that complaints are an opportunity to learn and improve and it is important that you tell us so we can deal with any situation as quickly as possible. Read the Complaints and Disputes Procedure
 
If you do have a complaint about our lottery, please do not hesitate to contact us at [email protected] or call us on 0117 927 7120.
  

I’VE SPOKEN TO A FUNDRAISER ABOUT THE WEEKLY LOTTERY, IS THIS LEGITIMATE?

We do have fundraisers working on behalf of Bristol & Weston Hospitals Charity to sign up players for the weekly lottery. The fundraisers working in our hospitals will always wear branded ID badges and be wearing a yellow or orange branded top.
 
If you would like to check the legitimacy of a Bristol & Weston Hospitals Charity lottery fundraiser, you can contact us at [email protected] or on 0117 927 7120.
  

WHY HAS THE WEEKLY LOTTERY DIRECT DEBIT CHANGED?

On the 29th September 2025, we updated our lottery to include additional weekly draws to ensure there are guaranteed draws on months that only have four Friday's, an additional eight draws per year. These additional weekly draws will take place on the last Wednesday of the month.

This new model has changed the monthly direct debit pricing from £4.34 a month to £5 a month for five plays. This change to our lottery means there are now even more chances of winning cash prizes.

We hope you also agree that this update with the additional draws will be even greater for you, the community and our hospitals. If you have any questions, you can contact us at [email protected] or on 0117 927 7120.
 

MY CIRCUMSTANCES HAVE CHANGED – HOW DO I CANCEL?

If you no longer want to play the lottery, you can cancel the Direct Debit at any time by simply contacting your bank or building society. Written confirmation may also be required. Please also notify us at [email protected] or on 0117 927 7120.
   

WHAT SHOULD I DO IF I THINK I HAVE A PROBLEM WITH GAMBLING?

GambleAware is the UK’s leading authority on the provision of support, advice and counselling to people affected by gambling problems. If you or someone you know needs help or advice visit www.begambleaware.org or www.gamcare.org.uk or call GambleAware's helpline on 0808 8020 133.
  
If you have entered in to the lottery and would like to self-exclude yourself from future draws, please complete our online self-exclusion form or contact us at [email protected] or on 0117 927 7120.
  

If you have any further questions about playing our weekly lottery, please contact us on [email protected] or call 0117 927 7120.

   

Weekly Lottery      BWHC Lottery Super draw logo 

Published:

Updated:

Author: Leanne Coomber

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